Frequently Asked Questions
MAINTENANCE
We inspect the apartment and ensure that everything is in good working order and condition or brand new.
Yes, we have on-site maintenance.
You can place a request through the portal or call the office.
Maintenance issues are handled within 24 hours.
No, you do not need to be present.
You will need to get a locksmith.
You can decorate, but you cannot change the interior or paint the walls.
AMENITIES
The spa is available all year round, and the pool is available from May to Labor Day.
Yes, parking is available.
All units have a washer and dryer inside.
Yes, our community is pet friendly.
There are pet fees and a deposit. Please call the office for details.
You can have no more than two pets. Please call the office for more information.
Yes, there is a pet park.
Standard appliances include a microwave, stove, fridge, dishwasher, and disposal.
No, we do not offer furnished apartments.
We do not offer furnished apartments.
No, we have parcel lockers for package deliveries.
The fitness center is open 24 hours.
The gym has weights, cardio machines, and multi-use machines.
Quiet hours begin at 10 PM.
ADMINISTRATIVE & LEASING
Yes, please call the office for details.
No, we do not offer corporate leases.
No, tours are free.
You can walk in or make an appointment.
Management is in the office six days a week from 9 AM to 7 PM.
You can apply online or call the office.
Applications are approved within 24 hours.
You will need to pay a deposit and a prorated amount depending on your move-in date.
We recommend reviewing the lease agreement thoroughly and asking any questions you may have before signing.
You can pay your rent online.
You can pay by check, credit card, or Visa debit card.
Yes, there are utility fees.
Yes, renter's insurance is required.
No utilities are included in the rent.
We will provide you with a list of contacts to set up your utilities.
You can use Xfinity.
Yes, we offer a $300 referral bonus.
Guests can stay up to 14 days and will need a parking permit.
No, we do not offer price reductions for longer leases or advance payments.
You will need to pay a new security deposit.
No, subletting is not allowed.
You will need to pay 45 days of rent.
LOCATION
Yes, there is public transportation right outside the property.
Our community is near shopping and walking trails.
We are in the Tigard Tualatin District 23J.
The nearest dog park is on-site.
Yes, there are bike trails nearby.
There is a grocery store half a mile away.
The nearest coffee shop is Starbucks, which is half a mile away.
DIRECTIONS
The nearest cross street is Nyberg Road.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
Living at Commons on the Tualatin River has been a truly delightful experience. The community is vibrant and welcoming, with top-notch amenities that cater to all our needs. The residences are modern and new, boasting efficient utility use that enhances our daily living. Furthermore, the sense of safety and security here is unparalleled, ensuring peace of mind for all residents. The staff's professionalism and friendliness make every day here feel special.
- Roman D.
It's not just an apartment complex; it's a place that genuinely feels like home, blending comfort with cutting-edge convenience in a secure environment. I highly recommend it to anyone seeking a modern, efficient, and safe place to live.
- Roman D.